:root{--bg:#f4f6fa;--ink:#202c40;--muted:#748197;--line:#e4e9f1;--accent:#216b59}*{box-sizing:border-box}body{margin:0;font-family:-apple-system,BlinkMacSystemFont,Hiragino Sans,sans-serif;color:var(--ink);background:var(--bg);font-size:14px}button,input,textarea{font:inherit}button{cursor:pointer;border:1px solid var(--line);background:white;border-radius:8px;padding:11px 16px;color:var(--ink)}button:hover{background:#edf4f2}button:disabled{opacity:.45;cursor:default}button:focus-visible,summary:focus-visible{outline:3px solid #77b8a8;outline-offset:2px}input,textarea{border:1px solid #d9e1eb;border-radius:8px;padding:12px;width:100%;background:#fbfcfe;color:var(--ink);line-height:1.7}textarea{resize:vertical;min-height:100px}input:focus,textarea:focus{outline:2px solid #7db9aa}.shell{display:flex;min-height:100vh}aside{width:242px;background:white;border-right:1px solid var(--line);padding:36px 20px;position:fixed;top:var(--account-header-height,80px);height:calc(100dvh - var(--account-header-height, 80px));overflow-y:auto}.brand{font-size:25px;letter-spacing:4px;font-weight:850;padding:0 16px}.brand span{display:block;font-size:9px;letter-spacing:2px;color:var(--muted);margin-top:6px}.workspace{margin:34px 0;display:flex;gap:12px;padding:17px 10px;border-block:1px solid var(--line);font-weight:700;color:var(--accent)}.workspace span{font-size:12px;color:var(--ink)}small{display:block;color:var(--muted);font-size:11px;font-weight:400;line-height:1.8}.workspace small{font-size:10px}nav{display:grid;grid-gap:8px;gap:8px}nav button{text-align:left;border:0;background:none;color:#67758a;font-weight:600}nav button span{display:inline-block;width:28px;font-size:18px}nav .selected{background:#eaf3ef;color:var(--accent)}.aside-bottom{position:absolute;bottom:32px;font-size:12px;padding-left:14px}.aside-bottom small{margin-top:5px}.dot{display:inline-block;background:#5ea78b;width:7px;height:7px;border-radius:50%;margin-right:7px}main{margin-left:242px;padding:40px 44px;max-width:1700px;width:calc(100% - 242px)}header{display:flex;justify-content:space-between;align-items:center;margin-bottom:28px}.eyebrow{font-size:10px;color:var(--muted);letter-spacing:2px}h1{font-size:27px;margin:10px 0 0}h2{font-size:16px;margin:0 0 8px}h3{font-size:14px}p{color:var(--muted);line-height:1.9;font-size:12px}.badge{color:#367765;background:#e9f1ec;border:1px solid #d5e4da;font-size:10px;letter-spacing:1px;border-radius:5px;padding:8px 12px}.banner{background:#e8f0ed;border:1px solid #d7e5df;border-radius:10px;padding:16px 20px;margin-bottom:24px;color:#3c695b}.banner b{display:block;font-size:13px;margin-bottom:6px}.banner span{font-size:11px;line-height:1.8}.stats{display:grid;grid-template-columns:1fr 1fr 1.4fr;grid-gap:20px;gap:20px;margin-bottom:24px}.stats>div{background:white;border:1px solid var(--line);border-radius:12px;padding:20px 24px}.stats strong{display:block;font-size:28px;margin-top:10px}.stats em{font-size:12px;font-style:normal;color:var(--muted);margin-left:8px}.stats .stat-label{font-size:16px;padding-top:9px}.columns{display:grid;grid-template-columns:1.2fr 1fr;grid-gap:24px;gap:24px;align-items:start}.card{background:white;border:1px solid var(--line);border-radius:12px;overflow:hidden}.card-head{padding:22px;border-bottom:1px solid var(--line);display:flex;justify-content:space-between;align-items:center}.card-head p{margin:0}.pill{font-size:10px;border-radius:20px;background:#f0f3f7;padding:6px 10px;white-space:nowrap;color:#61748c}.empty{text-align:center;padding:60px 22px}.empty p{margin-bottom:24px}.orb{width:72px;height:72px;background:#eaf4ee;border-radius:50%;margin:0 auto 25px;display:grid;place-items:center;font-size:32px;color:var(--accent)}.primary{background:var(--accent);border-color:var(--accent);color:white}.primary:hover{background:#175342}.compact{padding:75px 20px}.paper{font-size:36px;color:#b6c1d0}.messages{height:340px;overflow:auto;padding:24px;display:flex;flex-direction:column;gap:18px}.message{max-width:90%}.message p{margin:4px 0 0;padding:12px 16px;border-radius:0 12px 12px 12px;background:#f1f4f8;color:var(--ink);white-space:pre-wrap;overflow-wrap:anywhere}.message.user{align-self:flex-end}.message.user small{text-align:right}.message.user p{background:#eaf3ef;border-radius:12px 0 12px 12px}form{padding:20px;border-top:1px solid var(--line)}label{display:block;font-size:12px;color:#5d6c80;margin-bottom:8px}.actions{display:flex;justify-content:space-between;gap:10px;margin-top:12px}.actions button{font-size:11px}.record{padding:24px}.record pre,details pre{white-space:pre-wrap;overflow-wrap:anywhere;font-family:inherit;font-size:12px;line-height:1.9;background:#f7f9fb;padding:18px;border-radius:8px;max-height:500px;overflow:auto}.error,.notice{padding:12px 16px;border-radius:8px;font-size:12px;line-height:1.7;margin-bottom:18px}.notice{background:#eef5f0;color:#39715b}.error{background:#fff0ed;color:#9c3c28}.padded{padding:28px}.history{display:flex;justify-content:space-between;align-items:center;width:100%;border:0;border-bottom:1px solid var(--line);border-radius:0;padding:18px 5px;text-align:left}.prompt{min-height:470px;font-size:12px;margin-bottom:18px}.settings{max-width:860px}.settings>input{max-width:440px;margin-bottom:24px}.route{display:grid;grid-template-columns:220px 1fr;align-items:center;grid-gap:20px;gap:20px;margin:14px 0}.settings>.primary{margin-top:20px}summary{display:flex;justify-content:space-between;gap:10px;padding:18px 0;cursor:pointer;font-size:12px}.integration,details{border-bottom:1px solid var(--line)}.integration{padding:22px 0;display:flex;justify-content:space-between}.integration b{font-size:13px}footer{font-size:10px;color:#94a0af;margin-top:30px;text-align:center;letter-spacing:1px}@media (max-width:1050px){aside{width:200px}main{margin-left:200px;width:calc(100% - 200px);padding:30px 24px}.columns,.route{grid-template-columns:1fr}.route{gap:5px}}@media (max-width:650px){aside{position:static;width:100%;height:auto;padding:20px}.shell{display:block}.aside-bottom,.workspace{display:none}nav{grid-template-columns:repeat(3,1fr);margin-top:20px;gap:4px}nav button{font-size:11px;padding:8px}nav button span{display:none}main{margin:0;width:100%;padding:24px 16px}.stats{gap:8px}.stats>div{padding:14px 10px}.stats .stat-label{font-size:12px}.badge{font-size:8px}h1{font-size:23px}.actions{flex-wrap:wrap}}.source-editor{padding:20px;background:#f7f9fb;border-radius:10px;margin:20px 0}.credential{max-width:650px;margin-bottom:22px}.credential .integration{margin-bottom:16px}.voice-test .card-head{padding:0 0 20px}.voice-audio[hidden]{display:none}.voice-audio{display:block;width:100%;margin:20px 0}.transcript{margin:24px 0}.transcript-heading{display:flex;align-items:baseline;justify-content:space-between;gap:12px;flex-wrap:wrap;margin-bottom:12px}.transcript-heading h3{margin:0}.transcript-heading span,.transcript>small{color:#52665c;font-size:12px}.transcript-scroll{max-height:480px;min-height:150px;overflow-y:auto;background:#f1f5f3;border:1px solid #dce5df;border-radius:14px;padding:20px;overscroll-behavior:contain}.transcript-list{list-style:none;padding:0;margin:0;gap:16px}.transcript-list,.transcript-row{display:flex;flex-direction:column}.transcript-row{align-items:flex-start}.transcript-row.assistant{align-items:flex-end}.transcript-bubble{max-width:82%;padding:12px 16px;background:white;border:1px solid #dce5df;border-radius:4px 16px 16px 16px}.assistant .transcript-bubble{background:#e0f2e8;border-color:#bfddca;border-radius:16px 4px 16px 16px}.transcript-meta{display:flex;flex-wrap:wrap;gap:6px 14px;align-items:baseline;font-size:12px;color:#42574c}.transcript-meta span{font-feature-settings:"tnum";font-variant-numeric:tabular-nums}.transcript-bubble p{white-space:pre-wrap;overflow-wrap:anywhere;margin:8px 0 0;line-height:1.7;color:var(--ink)}.transcript-gap{align-self:center;font-size:12px;color:#52665c;margin:0 0 14px}.transcript-overlap{display:inline-block;color:#754e14;background:#fff5dd;border-radius:5px;padding:2px 7px;margin-top:8px}.transcript-empty{color:#52665c;text-align:center;padding:24px 0}.transcript-latest{display:block;margin:10px auto}.transcript>small{display:block;margin-top:10px}@media (max-width:650px){.transcript-scroll{padding:12px}.transcript-bubble{max-width:94%}}.configuration .card-head{padding:0 0 16px}.role-tabs{display:flex;flex-wrap:wrap;gap:10px;margin-top:24px}.configuration .prompt{min-height:340px}.configuration select{width:100%;padding:12px;font:inherit;background:white;color:var(--ink)}.configuration fieldset,.configuration select{border:1px solid var(--line);border-radius:8px}.configuration fieldset{margin-bottom:18px;min-width:0}.configuration legend{font-size:12px;padding:0 8px}.configuration .check-label{display:flex;align-items:center;gap:8px;margin:12px 0}.configuration .check-label input{width:auto}.business-hours{margin:24px 0}.business-hours .actions{justify-content:flex-start}.hours-table{width:100%;border-collapse:collapse;margin:12px 0}.hours-table th{width:36px;text-align:left;vertical-align:top;padding:12px 8px 12px 0;font-size:13px}.hours-table td{border-top:1px solid var(--line);padding:8px 0}.hours-table tr:first-child td{border-top:0}.hours-span{display:flex;flex-wrap:wrap;align-items:center;gap:8px;margin-bottom:8px}.hours-span input[type=date],.hours-span input[type=time]{width:auto;padding:6px 10px}.hours-span .check-label{margin:0}.business-hours button{font-size:11px;padding:6px 12px}.business-hours .muted{display:inline-block;color:var(--muted);font-size:12px;margin-right:8px}.hours-error{color:#9c3c28}.closed-dates{list-style:none;padding:0;margin:8px 0;display:flex;flex-wrap:wrap;gap:8px}.closed-dates li{display:flex;align-items:center;gap:8px;border:1px solid var(--line);border-radius:8px;padding:4px 4px 4px 10px;font-size:12px}.source-content{min-height:240px}.config-history{margin-top:32px}.revision{display:flex;justify-content:space-between;gap:16px;align-items:center;border-top:1px solid var(--line);padding:12px 0;font-size:12px}.configuration summary{flex-wrap:wrap}.configuration summary span{overflow-wrap:anywhere}.configuration .pill{white-space:normal}.auth{max-width:520px;margin:8vh auto;padding:32px}.account-bar{display:flex;gap:14px;align-items:center;flex-wrap:wrap;padding:16px 24px;background:#fff;border-bottom:1px solid #dce3ea}.account-bar select{min-width:180px;width:auto}.admin-main{max-width:1120px;margin:24px auto;padding:0 24px}.admin-main .card{margin:20px 0}.admin-main input:not([type=checkbox]),.admin-main select,.auth input{display:block;width:100%;margin:8px 0 16px}.admin-main label,.auth label{display:block;margin:12px 0}.admin-main textarea{width:100%;display:block;margin:8px 0}.admin-main details{padding:14px;border:1px solid #dce3ea;border-radius:8px;margin:10px 0}.admin-main summary{cursor:pointer}.admin-main pre{white-space:pre-wrap;max-height:340px;overflow:auto}.call-input{margin:20px 24px}.input-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(220px,1fr));grid-gap:12px;gap:12px}.input-grid input,.input-grid select{width:100%;display:block}.input-grid select{padding:10px;background:white;border-radius:6px}.call-input textarea{width:100%;display:block}.field-row{display:flex;align-items:center;gap:12px;flex-wrap:wrap}.field-row code{min-width:200px}.field-row input:not([type=checkbox]){width:230px}.field-row select{width:140px}input[type=checkbox]{width:auto!important;display:inline-block!important;margin-right:8px}.account-bar{position:-webkit-sticky;position:sticky;top:0;z-index:50;box-shadow:0 2px 8px #1d352b0a}.workspace-heading{gap:24px;flex-wrap:wrap}.page-agent-selector{display:flex;align-items:center;gap:14px;padding:14px 18px;background:#eaf3ee;border:1px solid #c5dbce;border-radius:12px;min-width:300px;max-width:100%}.page-agent-selector label{display:flex;flex-direction:column;gap:8px;margin:0;font-size:12px;font-weight:600;color:#355c49;flex:1 1;min-width:0}.admin-main .page-agent-selector select,.page-agent-selector select{width:100%;margin:0;min-height:44px;font-size:16px;font-weight:700;background:white;border:1px solid #a6c6b3;border-radius:7px;padding:8px 32px 8px 12px}.page-agent-selector>span{background:#fff;color:#355c49;border-radius:20px;padding:5px 10px;font-size:12px;white-space:nowrap}@media (max-width:650px){.page-agent-selector{width:100%;min-width:0}.account-bar{gap:8px;padding:10px 14px}aside{top:auto;height:auto}}.agent-setting-tabs{display:flex;flex-wrap:wrap;gap:8px;margin:20px 0 24px;padding-bottom:16px;border-bottom:1px solid var(--line)}.agent-setting-tabs button.selected{background:#355f50;color:white}.settings-intro{color:var(--muted)}.agent-editor label{display:block;margin:12px 0}.agent-editor input:not([type=checkbox]),.agent-editor select,.agent-editor textarea{width:100%;margin-top:6px}.agent-editor .card{margin-bottom:20px}.agent-advanced{margin:24px 0}.agent-advanced>summary{margin-bottom:18px}.feedback-filters input{display:block;width:100%;padding:10px;margin-top:6px;border:1px solid #dce4ea;border-radius:6px;background:white;font:inherit}.delegation-table{border-collapse:collapse;font-size:13px}.delegation-table td,.delegation-table th{border-bottom:1px solid #e2e6ea;padding:4px 8px;text-align:left}.call-detail .card-head,.call-history .card-head{padding:0 0 18px;margin-bottom:18px}.history-filters{display:flex;flex-wrap:wrap;gap:12px;align-items:flex-end;margin-bottom:14px}.history-filters label{margin:0}.history-filters input,.history-filters select{display:block;margin-top:4px;padding:9px 10px;border:1px solid var(--line);border-radius:8px;background:white}.history-search{flex:1 1 260px}.history-search span{display:flex;gap:6px}.history-search input{flex:1 1;min-width:0}.history-search button{margin-top:4px;padding:9px 14px}.history-count{color:var(--muted);font-size:12px;margin:0 0 8px}.history-table-wrap{overflow-x:auto}.history-table{width:100%;border-collapse:collapse;font-size:12px}.history-table th{text-align:left;font-weight:600;color:var(--muted);padding:8px 10px;border-bottom:1px solid var(--line);white-space:nowrap}.history-table td{padding:12px 10px;border-bottom:1px solid var(--line);vertical-align:top}.history-table td small{display:block;color:var(--muted);margin-top:3px}.history-table tbody tr{cursor:pointer}.history-table tbody tr:focus-visible,.history-table tbody tr:hover{background:#edf4f2;outline:none}.history-more{display:block;margin:16px auto 0}.pill.status-active,.pill.status-ending{background:#e3f1ec;color:var(--accent)}.pill.status-failed{background:#fff0ed;color:#9c3c28}.call-summary{display:grid;grid-template-columns:repeat(auto-fill,minmax(180px,1fr));grid-gap:12px 20px;gap:12px 20px;margin:0 0 18px}.call-summary dt{font-size:11px;color:var(--muted)}.call-summary dd{margin:2px 0 0}.call-detail h3{margin:26px 0 10px}.call-diagnostics{margin-top:26px}.call-summary dd small{display:block;color:var(--muted);font-size:11px}.password-dialog{width:min(420px,calc(100vw - 32px));border:1px solid #dce3ea}.password-dialog::-webkit-backdrop{background:rgb(15 23 42/35%)}.password-dialog::backdrop{background:rgb(15 23 42/35%)}.outbox-item{display:block;padding:16px 0;border-top:1px solid #e6ebf0}.outbox-item p{margin:8px 0;font-size:13px}.outbox-item .actions{display:flex;flex-wrap:wrap;gap:8px;align-items:center}.outbox-item .actions input{flex:1 1;min-width:180px;padding:8px}.outbox-item .actions button{white-space:nowrap}.outbox-item pre{white-space:pre-wrap}.ledger-item{display:block;padding:16px 0;border-top:1px solid #e6ebf0}.ledger-item p{margin:8px 0;font-size:13px}.ledger-item .actions{display:flex;flex-wrap:wrap;gap:8px;align-items:center}.ledger-item .actions input{flex:1 1;min-width:180px;padding:8px}.ledger-item .actions button{white-space:nowrap}.ledger-detail{margin-top:12px;padding:12px 16px;background:#f6f8fa;border-radius:8px}.ledger-history{margin:0 0 12px;padding-left:20px;font-size:13px}.pill.status-in_progress,.pill.status-on_hold{background:#e3f1ec;color:var(--accent)}.pill.status-unclaimed{background:#fff7e0;color:#7a5a00}.voicemail{border-left:3px solid var(--accent,#2563eb);padding:4px 0 4px 12px;margin:16px 0}.voicemail h4{margin:12px 0 4px;font-size:.95em}.voicemail-transcript{white-space:pre-wrap;background:rgba(127,127,127,.08);padding:8px 10px;border-radius:6px}.voicemail-audio audio{width:100%;max-width:420px}.voicemail .muted{opacity:.7;font-size:.9em}.operations-head{display:flex;justify-content:space-between;align-items:center;gap:12px;flex-wrap:wrap}.operations-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(240px,1fr));grid-gap:12px;gap:12px;margin:12px 0}.operations-tile{border:1px solid rgba(127,127,127,.25);border-radius:8px;padding:12px}.operations-tile h3{margin:0 0 4px;font-size:.95em}.operations-tile .big{font-size:1.6em;font-weight:600;margin:2px 0 6px}.operations-tile p{margin:0;font-size:.88em;line-height:1.6}.operations .segmented button.active{font-weight:600;text-decoration:underline}.hold-panel{margin:12px 0}.hold-panel button{margin-left:8px}.hold-form{display:flex;flex-wrap:wrap;gap:8px;align-items:center}.hold-form p{flex-basis:100%;margin:0}.hold-form input{flex:1 1 240px;min-width:0}